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P4, Kingsditch Retail Park, Kingsditch Ln, Cheltenham GL51 9PG, UK – 01242 732100
I am a novice cyclist that was looking for advice on purchasing a new road bike. I went into the Cheltenham store a couple of weekends ago and spoke with Peter for about 20 minutes, who was incredibly helpful, answering all of my questions. All customer service should be like this, he was brilliant. I didn't purchase my bike from Evans as they didn't have the size in stock but I would definitely buy from them in the future. I know that some other people have said that the level of service at this store is poor, all I can say is that my experience was superb.
Excellent service today. Provided price match thus saving me loads. I'll return again
27 Pittville St, Cheltenham GL52 2LN, UK – 01242 251505
Great selection of bikes from recreational too top of the range and custom builds. They stock everything you need for your cycling lifestyle. I am a regular customer and have always received a fantastic service👍
Called Leisure Lakes Cheltenham Thursday afternoon (the 16th March) explained the problem. I took the bike in next day, as agreed. They text me Sunday midday (19th) having replaced my Cannondale bottom bracket complete. I recommend Leisure Lakes after sales service to any one who wants un fussed, first class service without the overinflated price tag. Test them any way you choose, I did, and they delivered on all levels. Great team work.
64 Winchcombe St, Cheltenham GL52 2ND, UK – 01242 578281
Great service! I haven't ridden a bike in over 20 years so I was slightly nervous in entering a cycle shop and not really having much of a clue what I was needing. I spoke to Jake who made the whole process of purchasing my new Boardman bike an enjoyable and informative experience! Thanks Jake, I really appreciated your help and the fact you listened and understood exactly what I needed. I Will definitely recommend you in future - in fact I'll be back Christmas time to purchase a new bike for my husband!
Jake and Paulina were very very helpful, we brought 2 new bikes and they answered all our questions and very very polite and overall wonderful. Excellent customer service would definitely recommend to everyone and will absolutely be popping in there again. P.s thanks for the coffee :D
Cheltenham Spa Railway Station, Gloucester Rd, Cheltenham GL51 8NP, UK – 01242 250642
Really friendly and helpful guys. Great value for money and they even lent us their map! Will definitely use again.
Rented bikes here at a reasonable price. The bike pick up was a bit slow as there was some running around to find the locks / helmets / service kit but drop off a few days later very speedy. The bikes were in good condition.
17 Prestbury Road, Cheltenham GL52 2PN, UK – 01242 524324
Very good service, good price and helpful very please
61 Winchcombe St, Cheltenham GL52 2NE, UK – 01242 255414
Friendly, knowledgeable bunch. Won't try to sell you something ridiculously expensive (unless that's what you really need)
Took my bike in for service yesterday. The service was great and my bike has never been better. Will be back.
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