JAN
16

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Computer supplies and consumables

Maplin Electronics

2, Winchcombe St, Cheltenham GL52 2ND, UK – 0333 400 9533

Friendly and helpful staff, reasonable prices, good stock. I can recommend.

Really helpful staff - the right place to go if you need help and advice.

Western Computer

Regent Arcade, High St, Cheltenham GL50 1JZ, UK – 01242 234700

Experiences are personal and so are reviews. I only took their service once and it was bad. Wanted to get iPhone screen repaired - paid them to get it checked first so they are sure screen needs to be repaired (it had a small crack no it), they kept it for almost a week with no updates, finally went to the store and their "expert technicians" recommend I have to replace the battery and screen and the quote was expensive than the price of the phone at that point of time. Phone had no issues with battery backup but then I'm not an "expert" so perhaps they were right. I lost whatever I paid for them to check the phone and took the phone back - end of story.

Very sad to see so many negative comments about Western Computers Cheltenham when my experience was exceptional! After my MacBook crashed in the middle of a software update I thought I had lost all my data as I had not backed up my files. I initially spoke to Matty who reassured me that my files could be retrieved and transferred onto my own hard drive and then the latest software could be reinstalled. I took my laptop into the store and met with Adam whom was very friendly and even tried to fix the problem after closing hours. My MacBook needed additional time and in the end only took 4 days to fix. I now have my MacBook up and running perfectly. Excellent customer service, professional and friendly staff. I would definitely recommend this store to anyone needing help with their Apple products. Thank you so much :)

Currys PC World featuring Carphone Warehouse

Unit B, Tewkesbury Road, Cheltenham GL51 9DU, UK – 0344 561 0000

Excellent & professional service from the 2 members of staff we spoke to - very knowledgeable regarding their products & services - we learnt a lot! Shame they were out of stock due to high Xmas demand!

Went to purchase a new tumble dryer on this occasion, good service this time, but often you have to find a member of staff, it's rare you're approached to see if you need any help.

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